Frequently Asked Questions (FAQ)
Welcome to the Crewza Rowing FAQ page! Here, you’ll find answers to some of the most commonly asked questions. If you need further assistance, don’t hesitate to contact us!
1. What products do you offer at Crewza Rowing?
At Crewza Rowing, we specialize in high-quality rowing apparel for both men and women. Our collection includes tees, jackets, shorts, pants, and other gear designed specifically for rowing enthusiasts. All our products are crafted for comfort, performance, and durability.
2. How do I choose the right size?
To find the perfect fit, refer to our sizing chart available on each product page. If you're between sizes or need additional assistance, please feel free to contact our customer support team for guidance.
3. How do I place an order?
Simply browse our collection, select your desired items, and click “Add to Cart.” Once you're ready, click the shopping cart icon to proceed to checkout, where you can enter your shipping and payment details. After confirmation, we'll begin processing your order right away!
4. How long will it take for my order to arrive?
We process and ship orders within 1-2 business days. Delivery times depend on your location. Standard shipping typically takes 5-7 business days, while expedited options may be available at checkout.
5. What shipping methods do you offer?
We offer a range of shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location.
6. Can I track my order?
Yes! Once your order has been shipped, you'll receive a tracking number via email so you can follow your package every step of the way.
7. What is your return policy?
We want you to be completely satisfied with your Crewza Rowing gear! If you're not happy with your purchase, you may return unworn, undamaged items within 30 days for a full refund or exchange. Please ensure all original packaging and tags are intact. For more details, refer to our returns and exchanges page.
8. Do you offer international shipping?
Yes, we do offer international shipping. Shipping rates and times vary by destination, and they will be displayed at checkout before you complete your order.
9. Is my personal information safe?
At Crewza Rowing, your privacy and security are our top priorities. We use the latest encryption technology to ensure your personal information is protected when making purchases on our website.
10. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team at Contact@crewzarowing.com
11. Do you offer gift cards?
Yes! We offer digital gift cards in various denominations, which can be redeemed on any products on our website. These make the perfect gift for rowing enthusiasts!
12. Do you offer a warranty for your products?
Yes! Crewza Rowing offers a lifetime warranty on all our products, with a hassle-free, one-time replacement for damaged or defective items. Please note that shipping and handling fees apply for replacements.